Select your item
- Free Assessment
- Agreement of any parts required and final recovery cost (if, and only if, we are successful)
Logical Recovery
- Disk is cloned (bit for bit), this enables us to work on a cloned image of your drive, not directly on your drive itself. (Time depends on disk's health and size, can take a couple hours to even weeks)
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 5-7 days
Physical Recovery
- Parts sourced and costs provided
- Customer pays for parts up front
- Parts delivered and verified
- Lab work carried out (Clean Room and Part Swaps)
- Disk Clone Attempt #1 (Repeat Step 3 and 4 until Disk clone completes)
- Customer updated on chance and likelihood of recovery
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 10-14 days (excluding part lead times)
If any any point the customer does not wish to continue, all items are returned to customer by insured delivery, free of charge.
- Free Assessment
- Agreement of final cost (if, and only if, we are successful)
Logical Recovery
- Drive is cloned (bit for bit), this enables us to work on a cloned image of your drive, not directly on your drive itself. (Time depends on disk's health and size, but for flash data, this does not usually take too long)
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 5-7 days
Physical Recovery
Please note that physical recovery of any flash device leads to total and irreversible deconstruction of the drive. This drive will not be usable after this process.
- Lab work booked in
- Lab work carried out, deconstruction of the drive commences.
- NAND Data extracted
- Customer updated on progress
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 14-21 days
If any any point the customer does not wish to continue, all items are returned to customer by insured delivery, free of charge.
- Free Assessment
- Agreement of final cost (if, and only if, we are successful)
Logical Recovery
- USB is cloned (bit for bit), this enables us to work on a cloned image of your stick, not directly on your stick itself. (Time depends on disk's health and size, for flash data this process does not usually take too long)
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 3-4 days
Physical Recovery
Please note that physical recovery of any flash device leads to total and irreversible deconstruction of the drive. This drive will not be usable after this process.
- Lab work booked in
- Lab work carried out, deconstruction of the USB stick commences.
- NAND Data extracted
- Customer updated on progress
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 14-21 days
If any any point the customer does not wish to continue, all items are returned to customer by insured delivery, free of charge.
- Free Assessment
- Agreement of any parts required and final recovery cost (if, and only if, we are successful)
Many ask the difference between a normal hard drive and a USB hard drive. The truth is very little but some drives, specifically Western Digital drives have USB only (non SATA) connections, as such this can affect the price as more soldering work is required to safely clone and extract the data.
Logical Recovery
- Disk is cloned (bit for bit), this enables us to work on a cloned image of your drive, not directly on your drive itself. (Time depends on disk's health and size, can take a couple hours to even weeks)
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 5-7 days
Physical Recovery
- Parts sourced and costs provided
- Customer pays for parts up front
- Parts delivered and verified
- Lab work carried out (Clean Room and Part Swaps)
- Disk Clone Attempt #1 (Repeat Step 3 and 4 until Disk clone completes)
- Customer updated on chance and likelihood of recovery
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 10-14 days (excluding part lead times)
If any any point the customer does not wish to continue, all items are returned to customer by insured delivery, free of charge.
- Free Assessment
- Agreement of final cost (if, and only if, we are successful)
Logical Recovery
- The SD Card is cloned (bit for bit), this enables us to work on a cloned image of your card, not directly on your card itself. (Time depends on card's health and size, for flash data this process does not usually take too long)
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 3-4 days
Physical Recovery
Please note that physical recovery of any flash device leads to total and irreversible deconstruction of the drive. This drive will not be usable after this process.
- Lab work booked in
- Lab work carried out, deconstruction of the SD Card commences.
- NAND Data extracted
- Customer updated on progress
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 14-21 days
If any any point the customer does not wish to continue, all items are returned to customer by insured delivery, free of charge.
- Free Assessment
- Agreement of final cost (if, and only if, we are successful)
Logical Recovery
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 5-7 days
Physical Recovery
Please note that physical recovery of any phone or tablet leads to total and irreversible deconstruction of the drive. This device will not be usable after this process.
- Lab work booked in
- Lab work carried out, deconstruction of the device commences.
- NAND Data extracted
- Customer updated on progress
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 14-21 days
If any any point the customer does not wish to continue, all items are returned to customer by insured delivery, free of charge.
- Free Assessment
- Agreement of any parts required and final recovery cost (if, and only if, we are successful)
Logical Reconstruction Only
- Each disk is cloned (bit for bit), this enables us to work on a cloned images of your drives. This will enable us to reconstruct the RAID within software not with the original drives. (Time depends on disk's health and size, can take a couple hours to even weeks)
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Reconstruction of the array begins.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 12-14 days
Physical Repairs and Logical Reconstruction
- Parts sourced and costs provided
- Customer pays for parts up front
- Parts delivered and verified
- Lab work carried out (Clean Room and Part Swaps)
- Disk Clones Attempted (Repeat Step 3 and 4 until all disks have been cloned successfully)
- Customer updated on chance and likelihood of recovery
- Reconstruction of the array begins. This might mean diving down to the hexadecimal level and remapping bad sectors, put simply, this takes time and experience.
- Recovery Process begins utilising all the hardware and software tools to our disposal.
- Extraction of data and saving of that data to a healthy hard drive.
- Evidence of success provided to customer to confirm data is accurate and intact.
- Delivery to customer (drop off, collection or postal service (insured))
- Payment
Typically takes 14-30 days (excluding part lead times)
If any any point the customer does not wish to continue, all items are returned to customer by insured delivery, free of charge.